Privacy Policy

Last updated: October 2026

Oari Digital respects your privacy. This policy explains what personal information we collect, why, and how we look after it, in line with South Africa’s Protection of Personal Information Act (POPIA).

1. Information we collect

• Contact details: your name, email address and phone or WhatsApp number.
• Order details: your business name, the service you order, your project preferences and any files, images or text you upload through our order forms.
• CIPC Registration: the identity and company details needed to register a company, such as director details and proposed company names.
• Messages: anything you send us through our contact form, email, Instagram or WhatsApp.
• Payment confirmation: Yoco processes your payment. We receive confirmation that you paid, but we do not see or store your card details.

2. Why we use it

• To deliver the service you ordered and communicate with you about it.
• To process payments and keep records of our work.
• To answer your questions and arrange calls.
• To meet our legal and tax obligations.

3. Who we share it with

• We do not sell your personal information.
• We share it only with the tools and providers we need to run our services, such as Tally (order forms), Yoco (payments), Netlify (website hosting) and Google (email and booking calls).
• For CIPC Registration, we submit your information to CIPC.
• We may share information where the law requires it.

4. Cookies and tracking

Our website does not use advertising or tracking cookies of its own. The third-party services you reach from our site (such as Tally, Yoco and Google) may set their own cookies under their own policies.

5. How long we keep it

We keep your information only for as long as we need it to deliver your order, support you afterwards, and meet legal and accounting requirements. You can ask us to delete it, subject to those requirements.

6. Security

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No online service can be completely secure, so we cannot guarantee absolute security.

7. Your rights

Under POPIA you may ask to see the personal information we hold about you, ask us to correct or delete it, object to how we use it, and complain to the Information Regulator if you are unhappy with how we handle it.

8. International clients

We work with clients around the world. By placing an order, you understand your information may be processed using services based outside your country.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

10. Contact

To exercise your rights or ask about your information, please reach out through our Contact page.

Language translation

Our website offers automatic translation powered by Google Translate. When you choose a language, the page text is sent to Google to be translated. Translations are automatic and may contain errors. The English version is the official one, including our Terms and Conditions.